What Did You Say ?!?!

Have you ever mis-heard someone on the phone ? Yeah, well today was doozy... and it was at work of course, not to mention embarrasing. It was one of those ones where you are left sounding like a total idiot. Did I mention it was embarrasing ???

Now, before I go any further.. In my defense, working at a kennel I have heard so many different names that nothing phases me anymore, so I normally don't bat an eyelash when an unusal one comes up. Until today...

Here is how the conversation unfolds : (customer = C / Me = well, Me )

Me : Fortune Creek Kennels, Lisa speaking.

C : Hi, I would like to book my dog for boarding please.

Me : Sure, have you boarded here before ?

C : Yes.

( all pretty normal so far eh... well here is where things kinda turn for the worse)

Me : Ok, your dog's name ?

C : Crotch

Me : ( silence fills the air )....

Me : Uhmmm, Crotch sir ???

C : Yes

Me : Gee well we sure have heard some different names, but I have to say that this is the first Crotch we've had

( yes, I actually said that )

C: No, no, not Crotch.....Clutch... c.l.u.t.c.h.

Sigh, enough said..... literally.